Salesforce Agentforce

Salesforce's enterprise AI agent platform — autonomous CRM agents with Prompt Builder, Agent Studio, and Slack-native UX.

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Features

Feature 1

Autonomous AI agents inside Sales, Service, and Marketing Cloud

Feature 2

Agent Studio for building and orchestrating custom agents

Feature 3

Prompt Builder, Model Builder, and Data Cloud grounding

Feature 4

Salesforce-native CRM data context with Einstein Trust Layer

Feature 5

Slack and web chat deployment surfaces

Feature 6

Sales Cloud Einstein add-on for AI lead scoring and forecasting

Feature 7

Revenue Intelligence module for advanced pipeline analytics

Feature 8

Enterprise-grade compliance, residency, and identity controls