Glean
Work AI platform with enterprise search + agents over 100+ connectors — semantic search, summarization, and Slack drafting.
About Glean
Glean is the enterprise Work AI platform for companies whose knowledge is scattered across Drive, SharePoint, Confluence, Slack, Jira, Salesforce, and ServiceNow. With 100+ connectors and a semantic-search engine built on LLMs, Glean answers natural-language questions across every connected tool, plus runs agentic tasks like backlog summaries and Slack draft generation. Pricing is undisclosed, ~$50+/user/mo with a 100-seat minimum (~$60K ACV). Fully-loaded enterprise deployments often hit $350K–$480K/year when infrastructure and admin are added.
Key Features
Use Cases
Search Drive + SharePoint + Slack + Jira from one query
Summarize backlogs, tickets, and customer threads
Draft Slack updates from project activity
Find documents semantically — not by keyword
Build company-wide knowledge graph
Power custom AI agents over enterprise data
Pros & Cons
Pros
- Best-in-class enterprise search quality
- Connector breadth (100+) covers most stacks
- Strong permissions handling at enterprise scale
- Agents are real, not just search bolt-ons
Cons
- 100-seat minimum (~$60K/year ACV) excludes SMBs
- Fully-loaded TCO $350K–$480K/year for big deployments
- Setup and tuning are non-trivial
- Stops short of full workflow automation